Logistics & Distribution
MFM Manufacturing and large satellite warehouse facilities are located in Lumut and proximately to the port in Pasir Gudang, MFM has 6 depots across the country in the major cities/towns of Kuala Lumpur, Melaka, Kuantan, Kota Bharu, Ipoh and Butterworth.
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MFM high quality flour is delivered in bags, bulk and also on pallets according to customers' requirements. A fleet of self managed bulk tankers and cargo trucks of multiple sizes together with a group of strategic transportation partners is currently the model deployed to ensure timely delivery. All cargo trucks are thoroughly inspected to ensure trucks are hygienic and comply with stringent internal standards as well as HACCP guidelines.
Our tankers which can carry efficient loads of customer orders of between 21 to 25 MT per delivery go through rigorous cleaning and servicing schedule in collaboration with our internal engineering and quality assurance team to ensure uncompromised quality delivered.
With a large fleet of vehicles from internal and external service providers, we pride ourselves with adaptable delivery timeline capabilities on customers' orders. This includes special made to order flour of between 24 to 72 hours depending on the distance, volume and type of flour. We further delight our customers with the flexibility of delivering the products to them 24 hours a day, 7 days a week.
Self collection by customer is another mechanism in place to enable customer the option to collect the orders direct from MFM's various depots or manufacturing facility. By understanding the customers' needs, we have in place an excellent customer order pick up program. It allows the customer to co-ordinate pick-up timings with our dedicated logistics personnel and at the same time earn pre-aligned and standardized rebates that will help the customer offset their transportation costs or even earn a margin if managed efficiently.